Privacy notice

Who we are

This website, prefabplant.systems, is operated by Combicert Ltd, trading as Prefab Plant Systems. Combicert Ltd is registered in England and Wales, company number 12155826, registered office The Old School House, Park Lane, Old Park, Telford, England, TF3 4TG. Combicert Ltd is the data controller for personal data collected through this website. Contact: enquiries@prefabplant.systems or 07393 220694.

What we collect

When you use the enquiry form we collect your name, organisation, email address, phone number (optional), project type and the details you provide. When you email or call us we hold the information you give us. Our hosting provider records standard server logs (IP address, browser, pages requested and time) for security and operation.

How we use it and our lawful basis

We use enquiry details to respond to you, prepare quotations and manage any resulting contract. The lawful basis is our legitimate interest in responding to business enquiries and, where a contract follows, performance of that contract. Server logs are processed under our legitimate interest in keeping the website secure.

Cookies and tracking

This website does not set advertising or analytics cookies and does not use third-party tracking. Fonts and assets are served from our own server.

Sharing

We do not sell personal data. We share it only with service providers who help us run the website and email (our hosting provider, Hostinger), with professional advisers, or where required by law. Where data is processed outside the UK, appropriate safeguards are in place.

Retention

Enquiries that do not lead to work are kept for up to 24 months, then deleted. Project and contract records are kept for as long as needed for legal, tax and warranty purposes, normally up to seven years after completion.

Your rights

Under UK GDPR you can ask for access to, correction of, or deletion of your personal data, object to or restrict processing, and ask for data portability. Contact us using the details above. You can also complain to the Information Commissioner's Office at ico.org.uk.

Changes

We may update this notice. The current version is always on this page.